We just discovered that a dominatrix has links to Redfin listings on her site. Also: has anyone in real estate noticed that a judge has granted an injunction against Google and Amazon’s efforts to scrape photos off adult Web sites? David Eraker, our founder, pointed it out to me the other day. Interesting to us,… Read More

Some agents at other brokerages have contacted Redfin, wondering how it works when we close a transaction. Here’s what we do: we go over all the terms of an offer with our customers, often face-to-face here in our office. We show up at the property for inspections and appraisals as needed. We make sure the… Read More

Under pressure from the Department of Justice, the Kentucky legislature this week abandoned a bill that would have given the state’s real estate commission the power to set minimum levels of customer service, regardless of whether customers wanted that level of service. Like most state real estate commissions, the Kentucky commission is stacked with four… Read More

Redfin has quadrupled in size over the past few months, which isn’t hard to do when you start small. Now we’re hitting the college campuses in search of brilliant people. This worked well for us at my previous venture, Plumtree, where we set out to get the best engineers from Stanford and Berkeley. We grew… Read More

Los Angeles agent Jon Strum wrote a stupendous Manifesto for the Future in his blog today, arguing that real estate agents can provide a unique service by reinventing how they deliver service. The posting has begun to draw caustic commentary at the NYT’s Walk-Through. I am the last person who should agree with Mr. Strum,… Read More