Redfin Customers Hit the Front Page

Redfin’s customers made the front page of the Seattle Post-Intelligencer last Saturday, in an article that turned out to be the paper’s most e-mailed story. Phuong Cat Le, the very sharp PI reporter, interviewed us in a warm conference room crammed with AV equipment, beginning with “your competitors don’t seem to like you very much”… Read More

The Hall of Shame

In the early, crazy days of Redfin Direct, when the whole office went bananas every time we got an offer (which was usually bogus, and was often breathlessly announced in the middle of a meeting with skeptical venture capitalists), we encountered plenty of resistance from listing agents. Some called customers about to close on a… Read More