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	<title>Comments on: Andy Liu&#8217;s Blog</title>
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	<link>http://blog.redfin.com/blog/2009/01/andy_lius_blog.html</link>
	<description>Redfin Corporate Blog</description>
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		<title>By: Glenn Kelman</title>
		<link>http://blog.redfin.com/blog/2009/01/andy_lius_blog.html/comment-page-1#comment-5067</link>
		<dc:creator>Glenn Kelman</dc:creator>
		<pubDate>Fri, 09 Jan 2009 22:35:03 +0000</pubDate>
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		<description>Andy, I think BuddyTV looks pretty darn good. And I think the blog has plenty to say that I&#039;ve never  heard before either...

Ethan, what I appreciate about your comment wasn&#039;t that it wasn&#039;t anonymous. Way to stand up and be counted!</description>
		<content:encoded><![CDATA[<p>Andy, I think BuddyTV looks pretty darn good. And I think the blog has plenty to say that I&#8217;ve never  heard before either&#8230;</p>
<p>Ethan, what I appreciate about your comment wasn&#8217;t that it wasn&#8217;t anonymous. Way to stand up and be counted!</p>
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		<title>By: Andy</title>
		<link>http://blog.redfin.com/blog/2009/01/andy_lius_blog.html/comment-page-1#comment-5065</link>
		<dc:creator>Andy</dc:creator>
		<pubDate>Fri, 09 Jan 2009 09:39:25 +0000</pubDate>
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		<description>@Glenn - Thanks for the kind words and keep up the great work at Redfin!

@Ethan - Thanks for the comment.  At BuddyTV, we strive to focus on our audience by testing and responding to user feedback consistently.  Unfortunately, we&#039;ll never succeed at satisfying everyone, but we&#039;ve been able to grow and retain our audience using this formula.  Having said that, we definitely have unlimited room to improve.  

In the blog, I hope to share unique personal experiences to illustrate ideas (old or new) and be one of many positive resources for early stage entrepreneurs.</description>
		<content:encoded><![CDATA[<p>@Glenn &#8211; Thanks for the kind words and keep up the great work at Redfin!</p>
<p>@Ethan &#8211; Thanks for the comment.  At BuddyTV, we strive to focus on our audience by testing and responding to user feedback consistently.  Unfortunately, we&#8217;ll never succeed at satisfying everyone, but we&#8217;ve been able to grow and retain our audience using this formula.  Having said that, we definitely have unlimited room to improve.  </p>
<p>In the blog, I hope to share unique personal experiences to illustrate ideas (old or new) and be one of many positive resources for early stage entrepreneurs.</p>
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		<title>By: Ethan John</title>
		<link>http://blog.redfin.com/blog/2009/01/andy_lius_blog.html/comment-page-1#comment-5064</link>
		<dc:creator>Ethan John</dc:creator>
		<pubDate>Fri, 09 Jan 2009 04:27:33 +0000</pubDate>
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		<description>Eesh. I have a hard time taking his advice seriously when his website looks so awful. He talks about simplicity in this article about unprofitable customers, but fails spectacularly in this regard at buddytv.com. 

I&#039;m sure he&#039;s profitable, but everyone has ideas about customer service. He&#039;s not saying anything new, successful company or not.</description>
		<content:encoded><![CDATA[<p>Eesh. I have a hard time taking his advice seriously when his website looks so awful. He talks about simplicity in this article about unprofitable customers, but fails spectacularly in this regard at buddytv.com. </p>
<p>I&#8217;m sure he&#8217;s profitable, but everyone has ideas about customer service. He&#8217;s not saying anything new, successful company or not.</p>
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