March 9, 2009

REOs: What You Need to Know to Get a Great Deal

For many home-buyers, REOs are an opportunity for a bargain. Short for “Real Estate Owned,” REOs are bank-owned properties (also known as foreclosures). Already this year, 39% of Redfin’s offers in Southern California have been on these homes, while the entire East Bay market’s REO sales are up 103% year-over-year. Real estate news site Inman News recently published a report on bank-owned inventory reporting that “the foreclosure market ‘is the housing market’ in 2009.”

What does this mean for you the buyer? You can get a deal on an REO, but be prepared to pay for repairs and work with banks managing large inventories of these homes.

Lifecycle of a Foreclosed Home

  1. The home-owner realizes he can’t pay his mortgage and may try to sell his home, in which case:
    • If the sale price is less than what he owes on the mortgage, it’s a short sale, subject to their lenders’ approval—check out our earlier post on short sales.
    • If the home doesn’t sell or the bank doesn’t approve the short sale, the bank forecloses on the property.
  2. When the owner is 3 months behind on his payments, the property is foreclosed upon and the banks try to sell it at an auction for at least the amount of money owed on the loan. The NY Times recently posted an article on foreclosure auction frenzies.
  3. If the property fails at auction, the bank takes ownership and their asset manager hires a real estate agent to list the home for sale in the MLS (Multiple Listing Service) database much like any home for sale.

If you’re looking to buy a distressed property, REOs are your best bet. With short sales and foreclosure auctions, there’s a lot more stress without much guarantee of actually buying a home. REOs have reached their final resting place in the banks hands, are listed in the MLS and ready to sell.

Searching for REOs on Redfin

To search for bank-owned properties on Redfin, click on Prices, Beds… next to the search box and check MLS-listed foreclosures and bank-listed foreclosures.

search reo on redfin REOs: What You Need to Know to Get a Great Deal

Redfin shows all the homes for sale, but only provides service for MLS-listed foreclosures. We don’t service bank-listed foreclosures not in the MLS (the ones with the purple house icon bank listed foreclosure REOs: What You Need to Know to Get a Great Deal  ). Another good resource is RealtyTrac, where you can search for all types of foreclosures for a fee of $45/month. Check out this post in our forums for more information.

Touring: Buyer Beware

As with any home you like, be sure to see a REO in person. On your tour, pay close attention because it’s up to you to spot issues with the home. The bank won’t be paying for any repairs. If you decide to make an offer, the bank isn’t required to give you disclosure documents that describe the condition of the home—they’re always included in California and Washington when you buy from an individual owner.

REOs are Priced to Sell

We found that on average, the REOs Redfin helped people buy in the last nine months in Southern California were 17% cheaper per square foot than non-REOs, 29% cheaper in the Seattle area, and 44% cheaper in the Bay Area. Note that this price differential reflects the fact that REOs are often sold in less desirable neighborhoods, while homes sold by individuals are often in nicer areas and sell for more. For more information, check out this recent USA Today article on the concentration of REOs by county across the US.

reo chart REOs: What You Need to Know to Get a Great Deal
Redfin data man Arthur Patterson pulled these numbers from Redfin’s listing database from May 16, 2008 – February 15, 2009. We only include Southern California, San Francisco, and Seattle deals since our East Coast markets haven’t yet closed enough REO deals to make sound conclusions.

When to Offer More Than List Price

Banks set competitive prices to move their inventory, so there’s a good chance there will be multiple offers on the home. If the home is in good condition and priced well; expect to get caught up in a bidding war. In Southern California, regardless of the condition of the home, you can almost always expect more than 10 offers—Redfin agent Joyti Goundar has seen as many as 105! Forget about low-balling.

In the Bay Area, Redfin agent Miawand Bayan reports that:

There will be on average 3-7 competing offers on a property. If the REO is in great condition and priced well, you can expect to see as many as 10-20 offers. This means that you can’t come in at 80-85% of list and expect the bank to automatically accept your offer.

The “cleaner” the offer, the better. Banks won’t be open to any special arrangements regarding repairs in your negotiations; so be prepared to put your best foot forward. In terms of financing, banks are usually the most responsive to buyers with conventional mortgage loans and 10 – 20% down payments.

When to Negotiate

When an REO has been on the market for 30+ days, the banks may be more likely to negotiate below list prices. But, this could also mean that the home isn’t in great shape. And remember, the bank won’t be paying for repairs. Seattle agent Trevor Smith notes that sometimes it can be unclear how much banks are willing to negotiate—it often depends on how much internal pressure they’re under financially to get their loan money back. But, as foreclosed inventory continues to pile up in the coming months, banks may continue to lower prices as supply increases.

The table below shows the average sale price to list price ratio for Redfin’s REO deals compared to non-REOs for the past nine months. You can see the bidding war effect in Southern California as REO homes sell above list price.

reo salelist1 REOs: What You Need to Know to Get a Great Deal

Redfin Agents with REO Experience

If you have questions on what to offer on an REO property, Redfin agents will help you with local pricing guidance. To help you to find an agent with REO experience, we pulled data on the number of signed REO offers our west coast agents have worked on since January 1, 2009:

Southern California
Angela Creech 22
Joyti Goundar 19
Katrina Jauregui 11
Anna Nevares 9
Market Total 61
Bay Area
Miawand Bayan 21
Charmaine Frank 14
Gina Pio Roda 14
Jim Holt 13
Market Total 62
Seattle*
Trevor Smith 3
Febe Cude 3
Allie Howard 2
Cheryl McLaine 2
Rachelle King 2
Market Total 12

*In Seattle, the REO surge is just starting to hit. Special thanks to Redfin Seattle agent Allie Howard who urged us to write this post to educate customers about REOs and provided great insider information.

Preparing Your Offer

Each bank selling REOs has different policies for handling the offer process. Sometimes, the bank’s asset managers, who are responsible for selling the property, require that their own lenders issue the pre-approval letter that accompanies the offer. You can still switch lenders later, but there won’t be much time to get a second one on track. This could make it more difficult for you to get a different lender for the REO purchase.

Verbal, Instead of Written Negotiations

Once you submit your offer on the standard MLS Purchase and Sale Agreement form, almost all counter-negotiations will proceed verbally between you and your agent, the selling bank, and the listing agent; in a normal transaction, these counter-negotiations are typically done in writing.

Our agents report that they’ve been involved in negotiations that can take anywhere from a few days to a week depending on the responsiveness of the selling bank and their listing agent. Normally, these negotiations take less than 24 hours with an individual seller. But once you come to agreement, the process often goes faster since banks are eager to sell homes. We found that Redfin REO deals in the last nine months close on average one week faster compared to normal transactions in our West Coast markets.

Addendums

After an agreement is reached verbally, most banks will sign and return the original Purchase and Sale Agreement along with an addendum on their own forms. Addendums include:

  • The “As-Is” clause—you’ll be buying at your own risk and the bank can’t stress that enough.
  • Shorter Financing Contingency period—you’ll have around 15 days to get your loan approved once the offer is accepted and banks usually have a $100 a day penalty if this doesn’t happen on time.
  • Shorter Inspection Contingency—you’ll get around 10 days to inspect the property and still be able to withdraw your offer.

Banks can easily take advantage of their position by crafting the addendum according to their own interests. For example, Redfin agent Rachelle King noticed that her client’s $10,000 closing credit failed to show up in the addendum. In this case, the bank addendum stated that any changes made would nullify the entire document. But, Rachelle took charge and got the bank to add the closing credit anyway.

Inspections

Sometimes, the bank will require you to do a formal inspection of the property before you put in an offer—an up-front cost of $400 – 500. But most often, you’ll proceed with the inspection once you agree on the deal. Since the inspection contingency period is often shorter with REO purchases, make sure to move quickly. If utilities like water and heat are shut off, you’ll need to shell out $100 – 200 to get the property de-winterized.

Appraisers will be more conservative than ever: they may raise issues with the home that could become conditions of your loan. Southern California Redfin agent Anna Nevares says “repairs oftentimes must be required by the lender in order for the bank to consider doing them. Even then, the buyer sometimes must complete the repair on their own, prior to close of escrow, with the bank’s permission, but at the buyer’s liability and risk of not closing escrow.” Repair costs are often in the thousands in Southern California: Joyti Goundar recently had a client who had to pay $6,000 for a termite inspection.

The following items are usually paid for by the home-owner in a normal transaction, but often get overlooked with REOs. Expect to pay extra for:

  • Overdue utility bills
  • Unpaid Home Owners Association dues
  • Septic inspections
  • Re-keying the locks and ordering new garage door openers
  • Torn out cabinets
  • Holes in the wall
  • Dirty diapers in the well!? Yep, it’s true. Seattle agent Trevor Smith once closed on an REO where the disgruntled previous owners left a little surprise in the water supply.

The Bottom Line…

The process can be stressful, but stick it out and you can get a good deal on the home. Check out Redfin’s forums in Los Angeles/Orange County, San Francisco, San Diego, and Seattle for more recent REO discussion. What else do you think buyers need to know about REOs? We’d love to hear from you. We’ll compile what we learn into a set of best practices to help future buyers.

Other REO Blogs & Posts

Here are some links to some helpful REO blogs out there:

And here are some links to interesting blog posts and recent news on foreclosures:

Comments (42)

CR Home Mortgage said:

Some lenders may fix up an reo property, especially if there is a lot of competition. I bought an reo in 1996 that had been completely redone.

Glenn Kelman said:

Good to know CR! It just seems now like the lenders are too overwhelmed to fix up a property much though no? Some folks in our forums report that the banks sometimes just paint over the mold…

Instaclose said:

The banks will almost always pay for lender required repairs or provide credits to the seller, when a property is in contract, unless of course the repairs required are too large.(over 3% of the sales price). When it excedes that amount the property will be listed as a “cash only” deal.

The best deals are absolutely the ones with the most work required. Get familiar with the rehab 203k loan program through FHA. Wells Fargo Mortgage has a pretty good Rehab loan too. Glenn, you guys do a great job with your site, keep it up.

Redfin’s Chicago February Update: 217 Homes Toured, 21 Offers | Redfin Chicago Sweet Digs said:

[...] Chicago customers in February. As bank-owned inventory continues to rise, we decided to write a guide to REOs (real estate owned homes) with information about pricing, negotiations and what it’s like to [...]

Redfin Seattle February Update: 692 Homes Toured, 73 Offers | Redfin Seattle Sweet Digs said:

[...] properties. With all the talk about the rising inventory of these homes, we decided to write a guide to REOs (real estate owned homes) for information on pricing, negotiations, and what it’s like to [...]

Redfin’s Bay Area February Update: 726 Homes Toured, 101 Offers | Redfin San Francisco Sweet Digs said:

[...] in tours from January. With bank-owned inventory on the rise in the East Bay, we decided to write a guide to REOs (real estate owned homes) with information on pricing, negotiations and what it’s like to [...]

Redfin’s Boston February Update: 177 Total Homes Toured, 36 Offers | Redfin Boston Sweet Digs said:

[...] a 40% increase from January. As bank-owned inventory continues to rise, we decided to write a guide to REOs (real estate owned homes) with information on pricing, negotiations and what it’s like to [...]

Redfin’s February Update: 740 Homes Toured, 207 Offers | Redfin Los Angeles Sweet Digs said:

[...] California customers in February. As bank-owned inventory continues to rise, we decided to write a guide to REOs (real estate owned homes) with information on pricing, negotiations, and what it’s like to [...]

JanelleS said:

Lisa – this is a great post! No Ka Oi! (Number One in Hawaiian!!!)

Danny said:

Why isn’t there any mention of, or contact information for, Washington (the city)?

Brandy said:

thanks for this post. I really appreciate it, and look forward to those best practices! Keep up the good work!

Lisa Taylor said:

Thanks for all of your comments!

To Danny, we decided to narrow our focus to the West Coast for this post since we’re seeing the highest concentration of REOs out here. But, we are now servicing REOs in the Washington, DC metro area! Here’s the post by our DC market manager.

Here’s a page about our DC agents.

Thanks for reading!

Rachel Bross said:

Great post. I would add 2 things. 1 – anyone wanting to buy a REO property (or any property really) should make sure to be well informed, it pays off to understand what is going on.

2 – based on this blog our REO purchase was actually pretty clean and easy! Thanks Joyti! And our mortgage broker, Matt at Whitman Metropolitan. The two of them, and their teams, were fantastic.

Have a good team.

Jay said:

There is State Laws requiring an REO Disclosure Pkg and the Buyer allowed to do any and all inspections that they want to do.
I think you should use an ATTORNEY and not a Realtor to buy an REO Property…Banks are Easy to SUE and when you have one Bank carrying the Loan for a Property carried by another Bank…the Banks are basically owning the properties and you are JUST RENTING. If a major problem is uncovered after Closing….I think you have the right to SUE BOTH BANKS…”AS IS” doesn’t mean a thing when One Bank is screwing over another Bank
and the Buyer is just “Squeezed” in the middle.

Redfin By The Numbers, March Edition: Everybody’s Out Touring Homes | Redfin Washington, DC Sweet Digs said:

[...] of those offers, or 10%, were on foreclosures, up from 0 in [...]

Redfin By The Numbers, March Edition: More People Are Making Offers On Foreclosures | Redfin Los Angeles Sweet Digs said:

[...] of those offers or 53% were on foreclosures, up from 35% in [...]

Redfin By The Numbers, March Edition: Redfin Agents Are Tops in King County | Redfin Seattle Sweet Digs said:

[...] of these offers, or 16%, were on foreclosures, up from 8% in [...]

Redfin By The Numbers, March Edition: More People Are Out Touring Homes | Redfin San Francisco Sweet Digs said:

[...] of these offers or 26% were on foreclosures, down from 38% in [...]

Redfin By The Numbers, March Edition: Everybody’s Touring Homes | Redfin Chicago Sweet Digs said:

[...] of those offers were on REOs, the same number from [...]

Redfin By The Numbers, March Edition: More People Out Looking At Homes | Redfin Boston Sweet Digs said:

[...] of those offers, or 5%, were on foreclosures, down from 6% in [...]

Redfin by the Numbers: March Brokerage Activity Way Up, Especially on Foreclosures | Redfin Corporate Blog said:

[...] properties. 24% of the offers we submitted to listing agents in March were on bank-owned listings (also known as REOs), a percentage that has increased steadily since October; in Southern California this number was [...]

Are Sellers Avoiding Buyers Using FHA Loans? | Redfin San Francisco Sweet Digs said:

[...] purchase price — and the loans take longer to fund. Banks selling foreclosed properties (aka REO listings) balk at FHA financing because the FHA guidelines require the listing to be in working order, and [...]

Redfin By The Numbers, April Edition: More People Are Touring Homes | Redfin Boston Sweet Digs said:

[...] of those offers, or 7%, were on bank-owned foreclosures, up from 5% in [...]

Redfin By The Numbers, April Edition: The Top Buyer’s Agents In King County Work At Redfin | Redfin Seattle Sweet Digs said:

[...] of these offers, or 5%, were on bank-owned foreclosures, down from 16% in [...]

Redfin By The Numbers, April Edition: More People Are Making Offers On Foreclosures | Redfin Bay Area Sweet Digs said:

[...] of these offers or 38% were on bank-owned foreclosures, up from 26% in [...]

Redfin By The Numbers: April Brokerage | Redfin Corporate Blog said:

[...] the offers we submitted to listing agents in April, 19% were on bank-owned homes, down from 24% in March. San Francisco Bay Area (38%) and Southern California (35%) had the highest [...]

More Data on Homes for Sale in Westchester County | Just another blog.redfin.com weblog said:

[...] Houses for our available listings in Westchester County, as well as show you all short sales and REOs — short for Real Estate Owned, these listings are foreclosed and owned by the bank.  You can [...]

Patrick said:

I’m trying to purchase an REO right now. However, the bank has listed that they will only accept cash for the property. They will not disclose the reasons why. I’ve been in the house many times and I’m prepared restore all damages, but I do not have the $165000 cash to pay for the house. I am preapproved on my loan but the listing agent seems less than motivated to help make this deal work. Any tips woudl be helpful.

Redfin By The Numbers, May Edition: Hannah Driscoll Is The #3 Agent In Eastern & Central Massachusetts | Redfin Boston Sweet Digs said:

[...] of those offers, or 1.4%, was on a bank-owned foreclosure, down from 7% in [...]

Redfin By The Numbers, May Edition: More People Are Making Offers On Homes | Redfin Los Angeles Sweet Digs said:

[...] of those offers or 28% were on bank-owned foreclosures, down from 35% in [...]

Redfin By The Numbers, May Edition: More People Are Making Offers On Homes | Redfin Bay Area Sweet Digs said:

[...] of these offers or 27% were on bank-owned foreclosures, down from 38% in [...]

Redfin By The Numbers, May Edition: Redfin’s Agents Are In The Top 3% For The Chicago Area | Redfin Chicago Sweet Digs said:

[...] of these offers, or 14%, were on bank-owned foreclosures, up from 5% in [...]

Redfin By The Numbers, May Edition: The Top Buyer’s Agents In King County Work At Redfin | Redfin Seattle Sweet Digs said:

[...] of these offers, or 8%, were on bank-owned foreclosures, up from 5% in [...]

Advice from LA First-Time Home Buyers: “Keep Hope Alive!” | Redfin Los Angeles Sweet Digs said:

[...] and learn more about their experience buying a foreclosed home owned by the bank, also known as an REO (real estate [...]

NIck said:

Thanks for this post. It’s very helpful, keep on and good luck!

Redfin Launches Free-Text Search, Better Neighborhood Stats | Redfin Corporate Blog said:

[...] 116% since reviews launched in February.  Now we highlight our agents’ experience with bank-owned properties and first-time home-buyers — we’re seeing a lot of both these days — by putting [...]

84% Of Offers Are On Homes With Multiple Bids | Redfin Bay Area Sweet Digs said:

[...] the East Bay, many of the homes with multiple offers are bank-owned properties that have been priced way below market value to attract a lot of offers and create a biddingwar to [...]

Stories from the Field: Multiple Offers in the Bay Area | Redfin Bay Area Sweet Digs said:

[...] Bank-owned property, listed with no reports or disclosures and “as-is,” meaning the buyer is responsible for any repairs [...]

garage doors orange county said:

I have always been told to stay away from foreclosed homes, but they are a great bargain. Still seems like a complicated business after reading, but maybe it’ll help me get the ball rolling. I think my apartment days are about over, and now is as good a time as any to look for a foreclosure, right?

48% Of Offers Are On Homes With Multiple Bids | Redfin Washington, DC & Baltimore Sweet Digs said:

[...] agents often price bank-owned homes below market value to attract potential buyers and generate multiple offers. Based on what our [...]

Bidding On Bank-Owned Homes | Redfin Orange County Sweet Digs said:

[...] feels like all my clients are trying to buy homes with other offers. Right now, pretty much every bank-owned property has multiple [...]

52% Of Offers Are On Homes With Multiple Bids | Redfin San Diego Sweet Digs said:

[...] low: It feels like almost all my clients are bidding on homes with multiple offers. Nearly every bank-owned home has more than one offer and many regular sales are also aggressively priced to attract multiple [...]

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