Today we’re moving our HQ in Seattle and while we anticipated a temporary disruption for some of our systems the move has affected our email and office phone system more then we anticipated. We estimate having email and phone back up in 30 to 60 minutes and will keep you updated here. In the meantime if you need to get in touch with your agent please contact them on their cellphone.
Update @ 11:25 am: Email is coming back online now and should be online for all our agents by noon. We are still working on restoring phone services.
Update @ noon: Email should be fully back online. We are still working on phones. Thanks for your patience.
Update @ 7:30pm: Phones are back online. Everything is now back online.