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Redfin Advantage

Survey Says… Redfin's Best-Kept Secret is Its Customer Service

By Glenn Kelman Redfin Advantage Redfin News | 5 Comments

Redfin surveys people every day, all day: when they tour homes, when they make offers, when they cancel listings, when they sell their house. It’s how we decide what to pay our agents, and how we figure out when we’re screwing up. But for every thousand visitors we get to our site only a few… Read More

The Redfin Advantage: Bigger, Broader, Higher Statistical Confidence

By Glenn Kelman Redfin Advantage Redfin News TechCrunch | 32 Comments

April 24, 2008 addition: Redfin is correcting how it calculates the weighted average in the Redfin Advantage report. Greg Wharton, the general counsel at my last job, liked to answer questions enigmatically. When I asked him if a software pawnshop in Florida was trying to buy us, he would smile and say, “answering that question… Read More

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Thanks for visiting! This is the place to get the latest news & analysis on your local real estate market, stay in-the-know about pop culture & celebrity homes, and get the inside scoop on what’s happening at Redfin. Have a question or a tip? Contact us.

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