Redfin Goaded Into Long, Crazy Post by Rain City Guide…

Ardell DellaLoggia posted a very thoughtful argument today about Redfin’s obligation as a real estate broker (can a post be very thoughtful if it’s titled “Is Redfin a ‘slut’?” Apparently, yes). In it she argues that e-commerce companies exploit traditional providers’ service ethic, comparing Redfin to an Amazon that benefits when someone browses at Borders,… Read More

The Hall of Shame

In the early, crazy days of Redfin Direct, when the whole office went bananas every time we got an offer (which was usually bogus, and was often breathlessly announced in the middle of a meeting with skeptical venture capitalists), we encountered plenty of resistance from listing agents. Some called customers about to close on a… Read More