We’re making a couple of changes to our western Washington service areas to give most of you access to homes more quickly and offer a better selection of local agents who know your market.
No longer serving Vashon and Route 2 east of Monroe
We’re no longer offering brokerage services to new clients in some of the more rural areas of King and Snohomish counties. The areas affected by the change are Vashon island, the route 2 corridor east of Monroe in Snohomish county, and the far reaches of eastern King county out towards the pass. We’re doing this because for every client we were able to help in these areas, two clients had much longer wait times to see homes in the closer-in cities and towns. So we’ve made the difficult decision to offer the best experience to the most people which unfortunately means no longer being able to serve some outlying areas.
Pierce County and Federal Way transitioning to Redfin Partners
Starting November 4th, Pierce County and Federal Way will be serviced by Redfin Partners. This year we’ve helped over 325 home-buyers in King county, and only 11 home-buyers in Pierce county. We haven’t built the local expertise in Pierce County that we think you deserve, so we’re partnering with a few great agents with established businesses in the greater Tacoma area to improve the service we offer. Our new partners will give you a wider choice of agents, more local expertise, and access to short sale properties and properties priced below $175,000 that Redfin didn’t service with our own agents. Our partners share our commitment to a no-pressure, service-first real estate experience and still offer a 15% commission rebate. Our partners will be live on Redfin.com and available to help new clients in Pierce County on November 4th. For Redfin clients who have been on a home tour with us or made an offer in the past 90 days, we can still take you on home tours until 11/30/09 and help you complete a purchase until the end of 2009. If you’re a current client and you need to schedule a tour after November 1st, just give us a call at 877-973-3346.
Any questions or concerns about our recent and upcoming changes? We’re all ears.