Nine Redfin Agents Rank in the Top 20 DC Area Buyers Agents

Nine Redfin Washington Metro & Baltimore agents finished in the top 20 out of the 10,700+ buyers agents in the area in the second quarter of 2011.

We pulled these numbers from MRIS, the database for real estate transactions and listings for Baltimore-Washington, DC region, and ranked agents who represented home-buyers of single-family homes and condominiums in April, May & June based first on number of deals, then by total dollar amount.

Rank Agent # of Deals Total Sales Customer Rating
(3-month average)
3 Thomas Lewis 26 $15,810,700 4.91 stars
6 Kendell Walker 22 $9,318,365 4.96 stars
7 Taylor Connolly 19 $7,319,450 4.84 stars
10 Nicholas Chaconas 17 $11,372,798 4.70 stars
11 Robert Wittman 16 $9,003,500 4.90 stars
12 Brian Herndon 15 $8,051,499 4.44 stars
15 September Lundeen 15 $6,502,117 4.62 stars
16 Bryan Waters 15 $5,789,806 4.78 stars
19 Marshall Park 14 $9,101,500 5.00 stars

Twelve more of our Baltimore-Washington, DC area agents closed deals in the second quarter of the year:

Rank Agent # of Deals Total Sales Customer Rating
(3-month average)
66 Scott Sabey 10 $4,896,260 4.28 stars
68 Brent Roberts 10 $4,623,000 4.82 stars
130 Stuart Gavan 8 $3,200,400 4.42 stars
171 Fernando Ferrufino 7 $3,733,500 4.56 stars
232 Leslie White 6 $5,800,000 4.72 stars
238 Karen Parnes 6 $4,189,000 4.93 stars
279 Elizabeth Desourdis 6 $2,739,000 5.00 stars
429 Jeremy Cunningham 5 $2,680,500 4.66 stars
472 Leslie Ikle 5 $2,159,902 4.86 stars
887 Russell Chandler 4 $1,581,000 4.50 stars
1,339 Paul Stone 3 $1,939,000 N/A
6,726 Ana Ventura 1 $394,000 4.75 stars

When you work with Redfin, you get great customer service while working with some of the most successful and active agents in the region.

Most agents spend around 80% of their time finding new clients, but Redfin agents don’t need to prospect since folks come to us on Redfin.com. As a result, Redfin agents can spend all their time serving clients: answering questions, hosting home tours, writing and negotiating offers, and listing homes. Redfin agents are experts in today’s market because they spend more of their time negotiating and closing deals, not making sales calls.

Our Clients Love Our Service

We survey every client and track every transaction in a central customer database. For the surveys we received in the second quarter from our clients in the Baltimore-Washington, DC area:

  • 387 clients responded to our customer-satisfaction survey and posted a review online.
  • 384 of those clients, or 98%, would recommend Redfin to a friend.

In these surveys, we ask customers to rate the likelihood that they would recommend Redfin to a friend on a 0-to-10 scale. Customers who rated 6 or higher count as people who would recommend Redfin to a friend. To learn more about how we survey our clients and calculate the customer ratings, check out our FAQ on agent reviews.

*These numbers do not include deals never listed on the MLS

  • http://www.facebook.com/profile.php?id=539427911 Frank LLosa

    Just to be clear, when you say that

    “Most agents spend around 80% of their time finding new clients, but
    Redfin agents don’t need to prospect since folks come to us on
    Redfin.com. Redfin agents can spend all their time serving clients: answering questions, hosting home tours…”

    Are you referring to the “top” agents listed here? They are giving those home tours? I didn't know that.

    Or is there more of a team structure that allows the Redfin agent that signs the contract (and other steps) to get credit for the entire transaction that several non-listed agents were involved in?

    If so, that seems a little misleading to compare a “team” to “individual” Realtors and then say Redfin agents, and the teams that back them, are the top “individuals.”

    Facts are facts… unless they are skewed.

    Keeping it Real…Estate

  • Pingback: Is Redfin fudging their production stats, counting teams as one agent?

  • http://twitter.com/mattgoyer mattgoyer

    Hi Frank!

    Like many top producers, Redfin agents are supported by a team. This team includes a coordinator who finalizes home tours that are initiated through our website and the paperwork for closing. The team also includes a few field agents who help with showings. While in the past our agents didn't see the homes our clients were interested in, more and more agents are meeting our clients on their first home tour and other times throughout their home buying experience to provide guidance every step of the way.

  • http://franklyrealty.com Frank

    Thank you for replying. 
    But I gotta say, I still find the headline very misleading. This is why NVAR, the local association of Realtor, stopped giving out awards based on volume, because they found it misleading when individuals were more like a team and claiming to be “#1″ at this or that, or in this case “9 out of the top 20.”I would think that Redfin would be above the “we are #1″ trick that every typical agent does. Whether there is an asterisk that follows the “#1″ with “in our office” or “in our firm” or “in this city” or “in my family.” Kinda going back to the old school bag of Realtor tricks. 
    I love what you all do, but I wish there was less twisting of the truth. 

    Frank
    Broker FranklyRealty.com

    Also Agent Genius chimed in.
    http://agbeat.com/real-estate-

  • http://twitter.com/mattgoyer mattgoyer

    Since the agents listed above are the agents who wrote the contracts, whose butts were on the line to make the customer happy and who the customer identifies as the agent they worked with I don't have a problem with the claim. I think it would be disingenuous to make the claim of agents who hadn't worked with the client as can happen with a top producer who has 10,20,30+ agents underneath them and all those agents do the vast majority of the work but record it as the top producer.

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    It's amazing that these firms get the listings on their terms. They do not cooperate with other brokers, and exclude hundreds of potential clients.

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    commendable work done by you here.
    Real estate is the only place where money can grow fast without any field work.